GENERAL
PRIVACY NOTICE.

1. Introduction

1.1 We are delighted that you have shown interest in the Company. We take the protection of your personal information seriously and want you to feel informed when you are engaging with us.

1.2 This Notice sets out how we will handle your personal information, as defined under applicable law, and covers any information, including personal and special personal information, that you give to us or which we collect from third parties (“Personal Information”).

1.3 In delivering our products/carrying out our services, we will use your Personal Information in accordance with this Notice and applicable law.

1.4 Whilst we try to balance our legitimate business interests with your reasonable expectation to privacy and to take all reasonable measures to prevent unauthorised access to, or disclosure of your Personal Information, we cannot guarantee that your Personal Information will be 100% secure.

2. How this Notice applies to you

2.1 This Notice will apply whenever you submit Personal Information to the Company, which will include (but is not limited to) when you browse our website, mobile sites and software applications (the “Website”) or engage with us or any of our product and/or service offerings including instances where your Personal Information is submitted to us through or by a third party (collectively “Services”).

2.2 If you do not agree to any of the provisions of this Notice, then you should not submit any Personal Information to the Company. However, we note that if you do not consent to this Notice, or any parts thereof, we may not be able to provide you with our products and services.

3. Scope of our Processing

3.1 What we Collect

3.1.1 We may collect information that allows you to be identified, such as:

• your name, age, sex, addresses, e-mail address, bank account details, identity number and/or electronic identifying data (including the internet address of your domain, cookies, online identifier, web forms, IP addresses, activity logs, unique device identifiers and geo-location data); and/or
• records of correspondence or enquiries from you or anyone acting on your behalf;
• details of contracts, sales or purchases you carry out with us;
• sensitive and special categories of personal information, including biometric information (e.g., images).

3.1.2 Further details on the different type of information that we can collect from different parties is contained in Annexure A: Overview of Types of Information Collected.

3.2 How we Collect

3.2.1 You may provide Personal Information to us either directly or indirectly (through an agent or intermediary) or through completing an application form for our products and services or requesting further information about our products and services, whether in writing, through our website, over the telephone or any other means.

3.2.2 We may also collect your personal information from your appointed agent, any regulator, or other third party that may hold such information.

3.3 How we Use Personal Information

3.3.1 We may collect, use, transfer or process your Personal Information:

• to provide and perform our Services to you and to improve or evaluate the effectiveness of the Company, its products, services or offerings;
• to respond to and comply with your instructions, complaints or requests;
• to operate, develop and manage our website/other platforms;
• for security (including fraud and crime prevention/reporting), administrative, auditing, operational, marketing and legal or regulatory purposes (which will include complying with any law enforcement agency requests);
• for operational, marketing, auditing, legal and record keeping requirements;
• to third parties for reasons set out in this Notice or where it is not unlawful to do so (this may include but is not limited to sharing information with prospective buyers or sellers or our business or assets);
• outside of the Republic of South Africa, in accordance with applicable law, including for cloud storage and payment purposes and the use of any of our websites.

3.3.2 We may from time to time (and at any time) contact you for market research about services, products and offerings available from the Company or specific affiliates or subsidiaries which we believe may be of interest to you, by email, phone, text or other electronic means, unless you have unsubscribed from receiving such communications.

4. Your Rights

4.1 As a user/data subject, you have certain rights, including the right:

• to access your Personal Information stored and processed by us.
• to correct/rectify Personal Information that we hold on your behalf, in instances where such Personal Information is incorrect or incomplete.
• to erase Personal Information (also known as ‘the right to be forgotten’). This enables you to request the deletion or removal of your information where there is no compelling reason for us keep using it.
• to restrict/suspend processing of Personal Information to only that which is strictly necessary for us to perform our services to you.
• to complain – if we breach any of the terms of this Privacy Notice, to complain to the requisite data protection authority in South Africa.
• to withdraw your consent at any time, if the processing of the Personal Information is based on consent.
• to object to processing of Personal Information if such processing is based on legitimate interests; and
• to object to the processing of Personal Information for direct marketing purposes.

4.2 The exercise of these rights is free of charge.

5. Complaints

5.1 If, you wish to raise a complaint regarding the processing of your Personal Information then please first reach out to the Company’s designated Information Officer at: info@r4c-erdqd8fjh2hfb5bn.southafricanorth-01.azurewebsites.net/staging/staging/staging/staging

5.2 However, if you are still unsatisfied with how we have handled your Personal Information, you can lodge your complaint with the Information Regulator or authority in the applicable and relevant country. We are happy to share further information or guidance in this regard should you need it.

6. Newsletters and Mailers

6.1 Subject to applicable law, you may receive and/or subscribe to our newsletters and/or mailers where we will inform you about our current special offers.

6.2 Where applicable, you may withdraw your consent to receive our newsletters and/or mailers at any time. You may exercise your withdrawal by clicking on the link provided in each e-mailed newsletter or mailer.